Assisted Collection Service
What is an Assisted Collection?
Wealden District Council requires that residents place their containers at the boundary of their property on the appropriate day for collection. However we do recognise that some people are unable to do this for a number of reasons. In those certain cases we offer an 'Assisted Collection' where we collect and return the containers from a mutually agreed and convenient location.
Who qualifies?
- A person who is incapable by reason of age and infirmity from placing the wheelie bin out for collection,
- A person who is disabled as defined by section 114 (6) of the Housing Act 1989,
- A person living in a property where there is no-one else who is able-bodied in the household that can place the wheelie bin out,
- A case where the Council decides that special circumstances exist.
Who does not qualify?
- Those with long access drives either public, private or shared.
- Those residents who go away for long periods of time or work away from home.
Some households faced with these issues leave the container permanently at their entrances (semi-concealed if at all possible) and place their landfill waste in small quantities into the container as they leave the premises.
How can I arrange an Assisted Collection?
If you consider that you are eligible for an Assisted Collection, please either
Telephone: 01892 602626
Email us at works@wealden.gov.uk
Write to:
Waste Management Team,
Council Offices,
Pine Grove,
Crowborough,
TN6 1DH.
What happens next?
We will then discuss with you the location of the bin, fill in the necessary forms and then collections will commence on your next landfill waste or recycling collection after we have agreed the Assisted Collection.
